Hong Kong Residents in Canada Seeking Assistance

In response to the local government’s appeal for concerted efforts to contain the spread of COVID-19, the Hong Kong Economic and Trade Office (Toronto) is closed temporarily. You may reach us via the following channels:

Toronto: Phone: (416) 924-5544 or Email: info@hketotoronto.gov.hk

Vancouver: Phone: (604) 331-1300 or Email: info_vancouver@hketotoronto.gov.hk

For urgent assistance outside office hours, Hong Kong residents in Canada may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department in Hong Kong at +852 1868. In the event that Hong Kong residents who need assistance are not able to call the hotline due to the service settings of their telecommunication services operators or other reasons, they may try adding “0000” after entering “1868”. Hong Kong residents in Canada in need of consular assistance may contact the Chinese Embassy or Consulate Offices (http://ca.china-embassy.org/eng/zlglj/).

Entry Requirements to Hong Kong from Canada 

All travelers who are fully vaccinated can board a flight for Hong Kong. They must hold a negative result of a polymerase chain reaction (PCR)-based nucleic acid test taken within 48 hours before boarding. Pre-departure PCR-based nucleic acid tests are not required for travellers transferring or transiting in Hong Kong or inbound children aged below three. 

Starting from August 12, inbound travelers will also be subject to compulsory quarantine in designated quarantine hotels for three nights, followed by medical surveillance at home or in other self-arranged accommodation for four nights, with multiple tests during medical surveillance and the monitoring period thereafter. They will be subject to Amber Code restrictions under the Vaccine Pass during medical surveillance period, and are not allowed to enter high-risk premises involving mask-off or group activities, as well as other premises requiring key protection.
https://www.info.gov.hk/gia/general/202208/08/P2022080800803.htm

In addition, all persons boarding flights to Hong Kong are required to complete the online electronic "Health & Quarantine Information Declaration" (https://www.chp.gov.hk/hdf/) and obtain a QR code in advance. The code is valid for 96 hours and should be presented at check-in for verification by the airlines. 
https://www.info.gov.hk/gia/general/202207/24/P2022072400400.htm

Please check the latest entry restrictions and quarantine requirements before travelling to Hong Kong: https://www.coronavirus.gov.hk/eng/inbound-travel.html#quarantinemeasures2

The “COVID-19 Thematic Website” of the HKSAR Government has been added to the official website of Hong Kong Economic and Trade Office (Toronto) (HKETO). You are invited to browse the page by clicking the banner on top of HKETO website or the link: https://www.coronavirus.gov.hk