Hong Kong Residents in Canada Seeking Assistance
In response to the local government’s appeal for concerted efforts to contain the spread of COVID-19, the Hong Kong Economic and Trade Office (Toronto) has been closed temporarily from March 24 until further notice. Users may continue to reach us via the following channels:
Toronto: Phone: (416) 924-5544 or Email: info@hketotoronto.gov.hk
Vancouver: Phone: (604) 331-1300 or Email: info_vancouver@hketotoronto.gov.hk
For urgent assistance outside office hours, Hong Kong residents in Canada may call the 24-hour hotline of the Assistance to Hong Kong Residents Unit of the Immigration Department in Hong Kong at +852 1868. In the event that Hong Kong residents who need assistance are not able to call the hotline due to the service settings of their telecommunication services operators or other reasons, they may try adding “0000” after entering “1868”. Hong Kong residents in Canada in need of consular assistance may contact the Chinese Embassy or Consulate Offices in your province (http://ca.china-embassy.org/eng/zlglj/).
Hong Kong Immigration Restrictions and Quarantine Requirements
In view of the health risks arising from the increase in the number of COVID-19 cases globally, starting from 0.00am on 19 March (Hong Kong time), quarantine orders for compulsory quarantine will be issued to people arriving in Hong Kong who have been to all overseas countries/territories in the past 14 days, regardless of whether they are Hong Kong residents. Inbound travellers from Canada may refer to the points to note for home quarantine –https://www.coronavirus.gov.hk/eng/inbound-travel.html
The Hong Kong Special Administrative Region Government further announced that with effect from 0.00am on March 25 (Hong Kong time), the following measures will be implemented in Hong Kong, tentatively for 14 days:
- All non-Hong Kong residents coming from overseas countries and regions by plane will be denied entry to Hong Kong;
- Non-Hong Kong residents coming from the Mainland of China, Macao and Taiwan will be denied entry to Hong Kong if they have been to any overseas countries and regions in the past 14 days;
- All transit services at the Hong Kong International Airport will be suspended; and
- All travellers coming from Macao and Taiwan, including Hong Kong and non-Hong Kong residents, will be subject to a 14-day compulsory quarantine, which is the same as the arrangements for people entering Hong Kong from the Mainland of China.
A small number of persons can be exempted from the above restrictions/requirements. Please refer to this press release for details: https://www.info.gov.hk/gia/general/202003/24/P2020032400050.htm
For more information about the situation in Hong Kong on COVID-19, please refer to the information uploaded onto the "COVID-19 Thematic Website" (www.coronavirus.gov.hk).
